Terms of Use

Last updated: 03 May, 2023


[Squad.App] (“Squad.App” or “we”, “us”, “our”) welcomes you to use our website https://www.squad.app/ and the Facebook chat-bot, connected to Our Facebook business page(s) (together the “Service”). These Terms of Use (“Terms”) describe the terms and conditions that govern your use of or access to our Service. The Terms constitute an agreement between you and us, so please read these Terms carefully.

By accessing or using the Service, you agree to be bound by these Terms, our Privacy Policy (https://www.squad.app/privacy), and the other rules provided with the Service, whether or not you are a registered user of our Service, and acknowledge that you are (i) a blogger, content creator or owner, or legal representative of an owner of an account on Instagram, TikTok, Youtube, Facebook (“Creator”, or “Seller”) or (ii) a user of the Squad.App platform (“Platform”) for commercial purposes (“Client”, “Buyer” or “Sponsor”). If you do not accept or understand the Terms, please do not use or access the Service. 

Changes to the Terms

The Terms can be updated from time to time. Please check back periodically for the latest version of the Terms. If there are any significant changes made to the Terms, we will notify you. Your use of the Service following any changes to these Terms constitutes your acceptance of any such changes. 



You must be at least 18 years old to access, use, or register with the Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Service. 

Your Account and Your Information 

You do not have to create an account to access the Service. But you may need to register with the Service to use certain functions or access advanced features of the Service.

You must protect any passwords or other credentials associated with your account in the Service and take full responsibility for any use of the account under your password. You agree to notify us of any breach of security or unauthorized use of your account.

Our Privacy Policy explains how we treat your personal data and protect your privacy when you use the Service. 

License to Use the Service 

We grant you a limited, non-exclusive, non-transferable, non-assignable license to access and make personal and non-commercial use of the Service. You are not allowed to resell or commercially use any part of the Service or its contents and materials. 


The Service has a verification feature, which requires you to meet certain requirements. We may change the requirements from time to time and you may review the latest requirements at COMMUNITY GUIDELINES.


Service allows users to create an offer (“Offer”) for campaigns on the Service, parties to the Offer are Buyer and Seller respectively. When using Service, you may get a request for promotion. You may accept or reject the request within the timeframe specified in the request. If you accept the request, you have to release a promotional post within the specified time. Communications between parties regarding the Offer must be within Service and its communication channels. Users may not offer or accept payments using any method other than placing an order through Squad.app. An accepted Offer by both the Seller and Buyer denotes a final agreement between the parties. If Buyer cancels an Offer after making a payment, the payment may be forfeited. 

Revenues are only made available for withdrawal from the Wallet page following a safety clearance period after the Offer is marked as successfully posted.

Sellers may withdraw their revenues using one of Squad.app’s withdrawal system (see Withdrawal Section below regarding payment terms).

For security concerns, Squad.app may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple Squad.app accounts to a single withdrawal provider.

Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or otherwise, which may apply to them depending on residency or location. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The price agreed to by the Buyer and Seller through the Offer Details is inclusive of all such taxes and charges that may apply to the Sellers.

More detailed description of the Offer mechanics described COMMUNITY GUIDELINES.

Agreements with Buyer and Seller

After an Offer has been accepted by Seller, Buyer and Seller enter into binding agreements with Squad.app for provision of corresponding services. According to these agreements, Squad.app promises Buyer to render services and Seller to pay for such services. 

Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by Squad.app. We are responsible for remitting the funds to the Seller in the manner described in these Terms of Use. In the event that Squad.app does not remit any such amounts to Seller, the Seller will have recourse only against Squad.app and not the Buyer directly. 

We can use services of third-party payment processors if it is necessary to process a payment to a Seller.

Sellers are responsible for obtaining a general liability insurance policy with coverage amounts that are sufficient to cover all risks associated with the performance of their services.

Additional information on payment processing will be available at the payment page.

Participation in a Campaign

If you are chosen as a potential candidate to participate in the campaign, you will be given access to a campaign brief through the Service, created by the sponsor (“Sponsor”), which includes additional parameters, specifications, terms and conditions applicable to the campaign (“Brief”). The contents of the Brief and any information related to the Sponsor or the Brief are confidential and you will not disclose such contents or information to any third party, including, without limitation, friends, acquaintances or relatives, except as permitted in the Brief. Since the terms of the Brief are settled, the payment due to you cannot be changed.

If you desire to accept the terms and conditions set forth in the Brief, you will acknowledge your acceptance through the Service and such terms and conditions will be binding and incorporated into this agreement for all purposes.

You will abide by the parameters, specifications, terms and conditions set forth in any Brief accepted by you, including but not limited to duration of the published post, required social media tags, links on required Instagram accounts and disclosures and required media review and approval by the Sponsor before transmitting content.

You should not agree to a Brief if you have worked with a competing brand during the previous 3 months. If you agree to do the work, nonetheless, then it shall be subject to cancellation without payment by the brand, at its sole discretion.

Payments and Withdrawals

All payment services, including withdrawal services, will be provided by Squad.app’s third-party payment processors. Buyers may pay on Squad.app in USD currency only. All stated Offer prices are deemed to be in USD by default and will be transacted as such. Should a third-party payment processor provide an option to convert your local currency into USD, you understand that these rates are published and managed by the third-party payment processor. Please review the exchange terms before making any such transaction.

To withdraw your revenue, you must configure your payment method in the Service wallet. All funds eligible for withdrawal will be held on your behalf in the Service wallet. Your Squad.app profile can be associated with only one wallet.

We take up to 15 business days to verify the completion of the Offer, after which you can withdraw your revenue. Withdrawals can only be made in the amount available to you. Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.

Currency and withdrawal methods will be available on the withdrawal page and depend on your country. 


Payments made on Squad.app are between the Buyer and Squad.app. Squad.app is responsible for making payments to the Seller on your behalf. It is understood between Sellers and Squad.app that the Seller fees stated in the accepted Offer are inclusive of all local taxes or duties that may be due by the Seller. The Buyer and Squad.app will not be held responsible for any such taxes payable by Sellers.

Buyers may be charged with indirect taxes (such as Sales Tax, VAT or GST) depending on their residency, location and any applicable law, in addition to the price shown, and, in any event, any such taxes will always be displayed to the Buyer before payment.

Buyers agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid following any direct or indirect taxes, levy, withholding tax and/or deductions.

Disputes and Cancellations

If for any reason You encounter non-permitted usage on the Service, You can contact Squad.app's Customer Support department for assistance.

Offer cancellations can be performed on Squad.app, when eligible, by Customer Support per Offer.

Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Terms. Doing so may get your account temporarily or permanently disabled. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.

In the event that a Buyer or Seller encounters an issue related to the service provided in an Offer, you are encouraged to use the Service's dispute resolution tools to attempt to resolve the matter.

Squad.app, through its third-party payment processors, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Service.

Detailed description of Our policies regarding disputes between users, order cancellation and refunds is available COMMUNITY GUIDELINES.

Offer Confidentiality 

Sellers should recognize that there might be a need for Buyers to disclose certain confidential information to be used by Sellers for the purpose of delivering the Offer, and to protect such confidential information from unauthorized use and disclosure. Therefore, Sellers agree to treat any information received from Buyers as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Sellers specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Buyer’s permission.

Ownership of Work

When purchasing an Offer on Squad.app, unless clearly stated otherwise on the Seller's profile page, or in the Service by the Seller, when the work is delivered, and subject to payment, the Seller maintains all rights to the published work on their social networks. Furthermore, users (both Buyers and Sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to the Service, including texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Squad.app for no consideration for marketing and/or other purposes.

Rights of the Buyer and Seller to the results of the Offer are described in COMMUNITY GUIDELINES. 


You own all data, information, photos, text, and other materials that you upload, post, provide, develop, operate, or display in the Service (“User Content”). You agree that your User Content will not violate any applicable law or any third-party rights.

We do not take any ownership rights in the User Content. But you grant us a non-exclusive, assignable, royalty-free, perpetual, non-revocable, worldwide license to use, copy, modify, reproduce, store, display, publish, and distribute the User Content, including for the purpose of promoting the Service. This license will last for a period that is commercially reasonable for us to use the User Content.

To the extent that you provide Squad.app with any comments, suggestions or other feedback regarding the Service (collective, the “Feedback”), you will be deemed to have granted Squad.app an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Squad.app is under no obligation to implement any Feedback it may receive from users.


The following restrictions apply to your use of the Service. You are not allowed to:

We reserve our right to remove from the Service any content that violates these restrictions or to suspend or terminate your account for violation of these Terms.


All rights, including any copyright, patent, trade secret, or other intellectual property rights in the Service, will remain our sole property.


If you believe that your copyrights have been infringed in any way, please send us a complaint at privacy@squad.app with “Copyright” in the subject line. 


We may issue updates or upgrades to the Service and disable access to the Service for any period of time or permanently. The Service is subject to scheduled and unscheduled service interruptions. 

You consent to automatic updates or upgrades of the version of the Service that you are using on your device to a new version.

You agree that we will not be liable to you for any interruption of the Service.


Our Privacy Policy https://www.squad.app/privacy explains how we collect, use, and protect your personal data.

When you collect or transmit any personal data through the Service, you must follow all laws and obtain all permissions from each data source to transmit such data through the Services. You agree not to:


Links to Third-Party Websites

The Service may contain links to websites owned by third parties. Such links are provided for informational purposes only. We are not responsible for any third-party websites or their content. 

Limitation of Liability

The Service is provided to you “as is.” We make no warranty of completeness, accuracy, availability, timeliness, security, or reliability of the Service or any content in the Service. We will not be liable for any damages, including loss of profits, loss of data, or other losses resulting from: 

Disclaimer of warranties




You agree to defend, indemnify, and hold us harmless from any claim, losses, obligations, damages, or expenses arising from your use of or access to the Service, your breach of these Terms, or your violation of any law or the rights of a third party. This term will continue to be effective even if you have stopped using the Service.

Governing Law and Resolution of Disputes

All claims relating to these Terms or the Service will be governed by the laws of the State of New York, excluding its conflict-of-laws rules. Any claim will be resolved by the American Arbitration Association or JAMS. 

accordance with the laws of the United States of America and the State of New York

You agree that any cause of action arising out of or related to the Service must commence within 1 year after the cause of action accrues. Otherwise, such cause of action is permanently barred.


You may stop using the Service or delete your account at any time if you contact us at privacy@squad.app

We reserve the right to discontinue the Service at any time without notice. We may also terminate or suspend your access to the Service without notice if (a) you violate these Terms or (b) we are required to do so to comply with a legal requirement or court order.


If you have any questions about these Terms or otherwise need to contact us for any reason, you can reach Us at support@squad.app.

Our Customer Support team is available 24/7 if you have any questions regarding the Service or Terms of Service. Contacting our Customer Support team can be performed by submitting a request to support@squad.app, or by using the chat or other methods presented through the Service.

By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
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