Privacy Policy

Last updated: September 07, 2023

INTRODUCTION

This Privacy Policy explains how Squad.app (“Company,”We,” “Us,” or “Our”) collects, uses, shares, and otherwise processes your personal data and your rights regarding your personal data. 

We provide you with our website https://www.squad.app/ and the Facebook chat-bot, connected to Our Facebook business page(s) (altogether the “Service”). When you use the Service or interact with us in any way (for example, by communicating via email), you may provide us with your personal data. This Privacy Policy explains how we handle and protect your personal data. 

This Privacy Policy applies to your use of the Service. If you access or use the Service, you agree with and accept this Privacy Policy. 

When we use information obtained from Google, we do so in a way that aligns with Google's rules and guidelines. This includes making sure that we only use the data for the specific purposes for which it was provided. We also respect any restrictions set by Google to ensure that your data is treated properly.

We want to make sure that all users, regardless of their language or background, fully understand how the Company handles the information it receives from Google. We are committed to following the Google API Services User Data Policy, including its Limited Use requirements.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

For the purposes of this Privacy Policy:

TYPES OF DATA COLLECTED

Information You Provide to Us 

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit), for internal analysis purposes. This data is generally retained for a shorter period of time, except when it is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

We store and process information in the United States. We, our affiliates, or service providers can maintain facilities in any other country. The information collected about You could be transferred and processed in any of these facilities. Laws governing data collection and transfer may differ from U.S. law in the European Union and other countries. You agree to the transfer of Personal Data to any country in which we, our affiliates, or service providers maintain facilities.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

DISCLOSURE OF YOUR PERSONAL DATA

Our Subsidiaries and business transactions

We may share Your Personal Data with Our subsidiaries, affiliates, and co-owners. We may also disclose personal data to operators of the Service, subsequent owners, and their advisors in connection with a merger, reorganization, sale of our assets, or other change of control. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Service providers

We may share Your Personal Data with service providers when they need access to your personal data to perform services for us, such as monitoring and analyzing Service, web hosting, debugging services, payment processing, email and productivity services, survey providers, and customer service providers.

Advertisers

We may share Your Personal Data with advertisers, if general information can help them better understand our users. We do not share information that identifies who you are (such as name or email address). We may provide general information, such as that an ad was seen by a man between the ages of 22 and 29 who lives in Hanoi and likes fashion. This information allows us to optimize our advertising efforts, and advertisers are prohibited from using this information for any other purpose.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies. We advise you to review their Privacy Policy separately. 

Disclosure of Anonymous Information

We may disclose anonymous information to any third party without notification. Anonymous information means information which does not allow the identification of an individual user, such as aggregated, anonymized, or de-identified information about the use of our services. Such information does not constitute personal data.

SECURITY OF YOUR PERSONAL DATA

We have put in place security measures to protect your personal data from misuse, unauthorized access, disclosure, alteration, and destruction. We maintain appropriate administrative, technical, and physical safeguards. This includes firewalls, password protection, and other authentication controls. In addition, browsing mode for the Service is protected by encryption technology. However, security on the internet can never be 100% guaranteed. We will take reasonable technical and organizational precautions to protect your personal data.

YOUR RIGHTS TO PERSONAL DATA

You have the following rights to your personal data:

PERSONAL DATA OF CUSTOMERS FROM CALIFORNIA

If you are a California resident, you have specific rights to your personal data:

(a) the categories of personal data we have collected in the preceding 12 months;

(b) the categories of sources from which your personal data is collected;

(c) the business or commercial purpose for collecting your personal data;

(d) the categories of third parties with whom we shared your personal data in the preceding 12 months; and

(e) the specific pieces of personal data we have collected about you during the preceding 12 months.

If you have any questions, please contact us at privacy@squad.app. Only you may make a verifiable consumer request related to your personal data. To verify your identity, we may ask you to verify the personal data we already have on file for you. We may ask you to provide your name, email address, and certain other pieces of identifying information. 

We do not sell your personal information to facilitate or enable third parties to advertise to you. We do not sell the personal data of minors under 16 years of age. 

PERSONAL DATA OF CUSTOMERS FROM EU

Under applicable EU regulation, you have the following rights in respect of your personal information:

MISCELLANEOUS

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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